FREQUENTLY ASKED QUESTIONS:
How You Will Receive Your Results:
Wait for Your PCR Results by Email or Text Usually in 24 Hours
Get Your Rapid Antigen or Antibody Test Results in 15 Minutes in Person or Email or Text
An email or text is sent for all results as soon as results are released by the lab or performed by our clinical staff.
Due to high volume of calls, we appreciate it if you only request your results thru your secure text messaging portal at updox.
WE CAN NOT PROVIDE YOU RESULTS OVER THE PHONE!
IF YOU DO NOT QUALIFY FOR THE FREE PROGRAM THRU THE STATE SPONSORED COVID-19 UNINSURED PROGRAM WHAT PAYMENT OPTIONS ARE AVAILABLE IN OUR OFFICE?
COVID-19 PCR Test- $125
Rapid COVID-19 Antigen Test - $75
COVID-19 Antibody Test - $50
* If you do not qualify for the Free COVID-19 Uninsured Group Program you may be able to receive reimbursement from your health insurance company for all or a portion of the COVID-19 test from your PPO insurance.
Before you arrive at the office please check with your insurance carrier In regards to reimbursement for the Covid 19 PCR testing.
We will assist you to bill your insurance company on your behalf.
Most insurance companies are providing reimbursement for COVID-19 testing.
Please email us with your information, date of service and test you had performed and we will provide you with a super-bill that you can submit to your insurance for reimbursement.
Please note that there is a $20 service charge for our staff to bill your insurance.
More the Coronavirus (COVID-19) Uninsured Group
What is the Coronavirus (COVID-19) Uninsured Group program?
The COVID-19 Uninsured Group program provides temporary, no cost diagnostic testing, testing-related services, and treatment services, including all medically necessary care, which includes associated office, clinic, or emergency room visits related to COVID19.
This program is available to uninsured and underinsured individuals determined eligible by a Qualified Provider (QP) based on preliminary applicant information.
When does the COVID-19 Uninsured Group enrollment period begin and end?
The COVID-19 Uninsured Group enrollment period begins on the date of application and ends on the last calendar day of the 12th month from the date of the COVID-19 Uninsured Group application in which the individual was determined eligible for the COVID-19 Uninsured Group or when the Public Health Emergency ends, whichever is sooner.
Who is potentially eligible for the COVID-19 Uninsured Group program?
To qualify for the COVID-19 Uninsured Group, individuals must
·Have no health insurance, or
·Have private health insurance that does not cover at no cost all diagnostic testing, testing- related services, and treatment services, including all medically necessary care for COVID-19, or
·Not have Medicare, or
·Are not eligible under any of the other Medi-Cal programs (with the exception of individuals who have not met their Medi-Cal Share of Cost obligation
·You Must Be a California resident.
Can an individual who is not a California resident get coverage under the COVID-19 Uninsured Group program? No, you must be a California resident to be eligible for the COVID-19 Uninsured Group program.
How long does it take to receive the COVID-19 Uninsured Group determination?
You can obtain COVID-19 Uninsured Group eligibility determination immediately once eligibility is determined.
What services are covered under the COVID-19 Uninsured Group program?
All medically necessary services for COVID-19 will be covered under the COVID19 Uninsured Group program. This includes medically necessary diagnostic testing, testing-related services, hospitalization and other treatment services provided at the associated office, clinic, or emergency room visit related to COVID19.
Is a Social Security Number required to apply for the COVID-19 Uninsured Group?
If an individual has a Social Security Number (SSN) it must be provided on the Application for Coverage of Coronavirus (COVID-19) Testing Costs.
Is an individual’s citizenship/immigration status verified when they apply for the new COVID-19 Uninsured Group?
Yes, an individual’s citizenship/immigration status will be electronically verified. But status is not a condition of eligibility.